In a fast-paced digital world, it’s important to always be reachable and to be able to reach the people you need to stay connected with. That’s why a mobile pbx solution is important for any business that wants to thrive in the new millennium.
A mobile PBX solution allows your employees to be on the go or to be working from home and still stay connected to your customers without any interruptions or notice from the customers. This is especially important in insurance companies, where every call can lead to a potential sales lead. That’s why the system is created to allow you to accept calls from the company’s main number and have them forwarded to any mobile phone. On top of that, the mobile PBX solution allows you to handle calls that are in the queue without missing a beat.
The system also allows for crystal clear communication without interruption despite its mobile nature and performs even better than VOIP cloud PBX systems. The system is also capable of generating data reports for you. The data will include call history and detailed call records for each call.
The system is also easy to manage using online web applications or on the go with mobile applications that are available for both iOS and Android.
The best thing about the mobile PBX solution is that it will save your company the cost of operating your own PBX system. There’s no installation needed and no wiring cost involved at all. You don’t even need to have an IT department to take care of the PBX system because dtac will take care of it all for you.
DTAC Onecall is perfectly suited for companies with many branches of their business but would like them all to be connected by one main number to connect all branches. The system is also perfectly suited for businesses with multiple brands or departments that require customers to call each individual department easily with a single middle number.
Another industry that the system is well-suited for our retail or e-commerce businesses who want to create a hotline or omni-channel in sales after-care service.
Sales industries have to deal with a large number of calls daily and need to be prepared to answer every call that comes through their system. That’s why dtac OneCall is built with many integrated features that have been developed to be flexible for you and your business. There’s a voice recording feature that can be recalled to view the customer’s information and allow you to be better prepared to meet the customer’s needs. Using the dashboard reporting system, you can easily manage and plan the KPIs for your company and monitor the performance of your employees.
dtac offers many different plans to suit all sizes of business. From SMEs to large corporations, we are able to cater to your needs. Contact us today for more information.